K & S Home Inspections has always found Ariel, John & Bryan a pleasure to work with. they are helpful and always understand what we need,
Sandy Owczar
Sandy Owczar
20:08 06 Apr 21
Pleased with the software 100%! Their support staff is very responsive and tremendously helpful with start up, integration with other systems, and trouble shooting anything you can't figure out on your own. They truly set the standard for what customer service should be. 5 Stars EASY, would give 6 if I could!
Drew Cline
Drew Cline
21:11 26 Mar 21
Customer service is top notch! Ariel stuck with me through troubleshooting, and helped me figure out what I was doing wrong. Thanks, Ariel!
Kelly Hetherington
Kelly Hetherington
16:27 17 Mar 21
Torry Jefferies
Torry Jefferies
15:39 15 Mar 21
Horizon Inspection Software has tremendous customer support. Their staff is very helpful and patient when explaining how to use the software. The online seminars are informative and well done. This is a great company to be partnered with for a home inspector!
Mike Hammock
Mike Hammock
02:41 12 Mar 21
Mazen Mbayed
Mazen Mbayed
20:23 31 Dec 20
Insight app is a solid training tool for inspectors of all skill levels. Highly Recommend it!
Nicholas Meyer
Nicholas Meyer
16:53 01 Dec 20
The inspection software is easy to use ,creates impressive reports and practically runs your Business. The customer service is So good it’s downright impressive. It’s simply excellent!
mike adams
mike adams
22:01 12 Nov 20
I had an issue with an inspector on this platform (not Carson Dunlop's fault) and John Kwasnik from Carson Dunlop was very willing to help me figure it out. He was responsive on the phone and by email and I got the impression this is a very reputable company that cares about its reputation and doing things correctly.
Eric Russell
Eric Russell
14:59 22 Oct 20
I have been using Horizon software for the past 11 years. Customer service and tech support are top notch.
Turk Schexnayder
Turk Schexnayder
19:35 28 Sep 20
I have been using horizon inspection software for a little more than a decade now and I love that it keeps improving. The webinars, training, and access to support are also fantastic.
Mike Heeley
Mike Heeley
00:26 22 Sep 20
I’ve been using Horizon for about six years. Horizon provides all the tools I need to run my business. Their customer support is superb. And their reports look great!
Mel Cochran
Mel Cochran
01:51 17 Sep 20
Love Horizon, the program, the support, and the free webinars offered by Alan Carson.Shout out to Ariel the man behind the scenes making a huge impact.
D H
D H
01:45 17 Sep 20
Horizon is a great Software!
Christopher Larsen
Christopher Larsen
03:46 11 Aug 20
Their customer service is second to none. Switching to Horizon was the best decision I made to upgrading my company.
Paul Johnson
Paul Johnson
15:01 06 Jul 20
Excellent software and service.
James Stoker
James Stoker
20:38 07 May 20
I use Horizon software for my Home Inspection business. Sure, it costs a little more than other softwares. But the business infrastructure and support is worth it. Ariel is the best!
Rick Francis
Rick Francis
14:09 16 Apr 20
Unbelievable customer service paired up with an amazing software, I'm beyond pleased to have joined the Horizon team.
Cory Warmerdam
Cory Warmerdam
20:56 13 Apr 20
Excellent customer service!! Have used software 10 years plus.
Scott Haiduck
Scott Haiduck
20:39 23 Mar 20
Boris
Boris
13:46 09 Mar 20
Excellent report writing software, easy to use in the field and quickly publish the report with minimal editing in the office! Clients love the tabbed report format, and the Repair Request form.
Kelly Reeve
Kelly Reeve
23:38 08 Mar 20
When we first opened our Home Inspection business, I looked at all the software companies. I choose Horizon because I felt it was the most clear and easy to read report from my client and customers point of view. The app makes it super efficient for the inspectors to get the right information in the right place. Multiple inspectors can work on one report at the same time. There are hyperlinks and diagrams plus so much more. And that's on the report writing end.It is also a customer management software you use to communicate with the agents and buyers. There are email templates you can set up to be sent out automatically to remind folks of their appointment or to up sell.If you ever need customer service, these guys are on it fast. Horizon finds good talent and then keeps them. It makes for a delightful experience.
TK Home Inspection
TK Home Inspection
19:07 05 Mar 20
I have been using Horizon inspection software since day one. Now, close to 10 years later, i am still using it. The updates are awesome, (always free) and have made the software even better. The support from Horizon is second to none. Very responsive and timely for answering questions and resolving issues.
Todd Devine
Todd Devine
11:40 05 Mar 20
I started on Horizon back when I was an employed inspector with a large firm. When I started my own company 7 years ago I thought I would try another software. Well, I never got past the set up phase with 2 other choices. This is easy to use, produces a great looking report which clients and agents have complimented and the support is exceptional. AND, they keep making it better! Can't ask for more.
Mark Ellison
Mark Ellison
02:12 05 Mar 20
We’ve relied on Horizon for over 8 years. In my opinion it produces one the most professionally organized, easy to read and attractive to look at reports in the profession. Our clients, agents and inspectors agree. Robust, ever evolving, great mobile and web based versions, and a responsive staff. I’ve considered and tried others over the years but always come back to the reliability and stability of this reporting platform. If you haven’t already, step up to Horizon.
Jeremy Meek
Jeremy Meek
01:27 05 Mar 20
Daniel Stoneburner
Daniel Stoneburner
01:25 05 Mar 20
I have been using Horizon for a year now. The product and support has been awesome.
Chris Nowling
Chris Nowling
00:34 05 Mar 20
Software and staff are top notch. Staff goes the extra mile to resolve situations quickly. My clients love the images that illustrate the defects found on their homes.
David Gross
David Gross
21:07 04 Mar 20
Paul Studholme
Paul Studholme
20:32 04 Mar 20
Have started using Horizon in January and after ten years of using another software, I found the integration to be a lot easier and smoother than I expected. Easy to use, customizable and Ièm saving time. Plus, the customer service is great ! I highly recommend Horizon. Mike
Michael Courtemanche
Michael Courtemanche
17:20 04 Mar 20
Having used Horizon Software for the last 10 months I have to say it is a great product. The customer service is exceptional (Ariel especially)! I’ve called numerous times and he answers the phone with an immediate answer as I thought for sure I was going to stump him on a few issues. Even when he’s been out of the office, I’ve gotten very quick (same day) responses to emails and calls. While on a roof once with a phone app issue I called and had to leave a message. He called me within 5 minutes and recognized in a few seconds I hadn’t updated my app! Now that’s service!The company is continually updating the report software to make report completion faster and offers frequent webinars to better understand the system. There is a detailed setup and a learning curve required to get settled into the process and that’s expected with such a comprehensive program. Almost every aspect of the system is customizable and what can’t be customized within the system, they have workaround suggestions.I particularly like how the recent update easily allows adding my own comments for future reports. this keeps me from having to type the same issues over and over. This was improvement was completed after many requests throughout the Horizon user community and bam... it shows up ten times better than requested. These guys put the thought into updates before they execute! This latest update incorporated many suggestions into one awesome update! It literally shortened my report writing by 45 minutes to 1 hour less and I’m very detailed!Pricing is fair within the Inspection industry and they offer monthly plans and packages (I chose the package plan because I’m still new and getting established). The biggest and best aspect are the professional reports that look better than my competition. You won’t go wrong with these guys!
D. Papa
D. Papa
14:27 04 Mar 20
Love this software. The support is fantastic and my clients love it as well.
Ed Gibson
Ed Gibson
12:55 04 Mar 20
I've been a Horizon user for approximately 10 years. I've performed thousands of home inspections using this software. Two things that really stand out for me: 1) I consistently get compliments from clients and agents in regards to the report presentation and how easy it is to understand. Agents have been especially happy with the Action List that we provide them with every inspection report (included free with Horizon). 2) The team at Horizon really takes to heart suggestions for improvement from inspectors. Updates are done on a regular basis, each one improving the overall user experience. The most recent update was the best yet, imho. 10 years of using this software should say everything.
Marco Kouzoukas
Marco Kouzoukas
01:27 04 Mar 20
I have been using HorizonMobile for over 5 years now and this software is easy to use, saves me time and my clients love the reports that they receive! It’s a win win using Horizon.
Jay Little
Jay Little
01:15 04 Mar 20
This is the only software I recommend to new and exiting home inspectors. My clients love the report layout so when clients are happy, agents and I are happy. Clients also like the home owners reference manual at the end of each report. For me as an inspector the mobile app is great with many options to help speed up the report process. Its a complete package for home inspections. Thanks Horizon!
Rob Lanoue
Rob Lanoue
00:47 04 Mar 20
Great software! Easy to customize, and customer support is very quick.Leighton JantzBrick by Brick Home Inspection
Leighton Jantz
Leighton Jantz
00:31 04 Mar 20
I began using Horizon six years ago and love using it for my home inspection report writing. I find the process fairly intuitive, and the team at CD keeps updating the software to meet changing needs. Excellent report writing software!
Leigh Gate
Leigh Gate
23:49 03 Mar 20
We have been using Horizon software for many years now. The ease of use, fantastic customer support and assistance helps ensure smooth report writing for us. Clients are always impressed with how easy to read & understand the reports are.
David Sharman
David Sharman
21:55 03 Mar 20
I have used this software for my inspection business and I love it. The technical support has been awesome and the ease of use can't be beat.
Donald James
Donald James
21:53 03 Mar 20
Our company has been using Horizon report writing software for the past 4 - 5 years. We had another software for the 6 years prior and we are so glad we switched (which was easy). The customer service, ease of report writing, the final reports are great. There are so many extras for our clients that adds huge value to us and to the client. Thank you Horizon, you make my day so much easier.
T Snyder
T Snyder
21:43 03 Mar 20
I’ve been using Horizon for two years and I’ve seen first hand dedicated the team is to personalized guidance and training the users. They are constantly working to improve the platform and there are so many features I still haven’t made use of them yet!
Chip Cherry
Chip Cherry
21:31 03 Mar 20
As a Home Inspector, I've been using Horizon report writing software for the past 8 years. The customer service, ease of report writing, and the overall look of the final report are exemplary. Of the other report writing software systems available, Horizon is above and beyond.
Dave Smith
Dave Smith
20:54 03 Mar 20
Mark Manikel
Mark Manikel
20:05 03 Mar 20
Robert Knepshield
Robert Knepshield
20:01 03 Mar 20
Help is only an email or phone call away. Excellent customer service.
David Sheard
David Sheard
19:56 03 Mar 20

 

Watch our users talk about Horizon

“Love it! The customer service department is outstanding! They are constantly adding new features and upgrades.”

— Chris Clark

“Horizon will make you stand out. It has helped us to be fast and efficient. Less time report writing equals more time for Inspections and higher profit for your time spent.”

— Kenny Larsen

“Horizon is designed and developed by inspectors for inspectors, with the home buyer and realtor in mind. Truly a remarkable way of doing things.”

— Rico Sandoval

“Best report system. It is very easy to learn. It becomes second nature. It is extremely reliable.”

— Rich Malin

“The reports alone have gotten me more home inspections than I can count.”

— David Schmidt

“On average Horizon saves me at least 30 mins per a report. Thanks for making life easy!”

— Chad Block

“Make your report look the way you want. Personally don’t understand why other inspectors are not using Horizon. I have tried several and nothing compares to the quality of their reports.”

— Kyle Turner

“Best by far! I’ve utilized many home inspection report software packages in the past. Horizon in my experience is the crown jewel.”

— Ryan Mackridge

“My challenge was to find an easy to write and understand report writing software, which ended with Horizon. Other inspection companies do not come close.”

— Ken Woolbright

“We get more inspections because our report looks the most professional!”

— Matthew Jaeck

“Blows away my competitors’ reports and I get compliments all the time from clients and realtors. And I believe they are big part of my success.”

— Gregory Swank

Worth every penny

“This Program is worth every penny and more. Talk about a consistent professional report. This is the Program you want to invest in. Should you have any doubt, contact them and ask them if they have any one that would discuss the benefits of this system. I’m sure they will contact me and upon your approval give me your email. I will gladly explain the benefits and time saving features with you.”
Read more…

— David W. Gumper, Home Inspection Reporting Software User

The home inspection software to have

“This is the home inspection software to have! Learning curve is small so you can start creating reports with little effort. Online webinars are very helpful and great support from their staff. John’s one day training session on Friday, March 3rd really helped make a difference in the amount of time it will take me to produce a great professional report for clients with all the appropriate industry standards. Thanks!!!”

— Rob Lanoue, Home Inspection Reporting Software User

“Go to” inspector

“I picked up two agents last week when I inspected a house they listed.  Both were so impressed with the report they now use me as their “go to” inspector.

— T. Fuller, Home Inspector

100 percent recommend

“Had a bank just call me after receiving a home inspection report I sent them, they wanted to say thanks and tell me it was the nicest report they ever got, I recommend this software 100 percent”

— Bryan Sanshuck, Home Inspector

I’ve grown my business

“In difficult economic times I have grown my business by 38%! My business and quality of reports continues to impress local agents who now refer me to their clients on a regular basis.”

— Ed Stroz, Home Inspector

Full service business solution

“The software is absolutely awesome! It is a full service business solution for home inspectors. It allows you to get started quickly and also offers more advanced options as you continue to use it. Horizon also provides a one on one over the phone training program that I cannot compliment enough. It simply takes away all the guesswork helping you fully understand the program with confidence.”

— Mike Adams, Home Inspection Reporting Software User

I love it

“Thanks guys for the new Horizon Marketer. I love it as you guys continue improving the system.”

— Chris D. Hilton, Home Inspector

Considerably cut down time

“The ability to take a picture with my iPhone and insert it into the report exactly where it belongs and document the issue all right there with no fuss, doesn’t matter if I’m on the roof or in the crawlspace, has cut down considerably on report writing time. It’s amazing!”

— Jeff Luther, Home-Probe Inc.

Personalized Horizon report

“Armed with your personalized Horizon Report, I know that I am making a very well-informed purchase decision”

— E.S., Homebuyer

Your reports consistently impress

“Your reports consistently impress my clients. They love the clarity, photos, targeted comments and reference information. In my 25 years I’ve never seen another inspection report come close.”

— Allen Meredith, Realtor

Gives us an edge

“It improves the efficiency of our business and just makes us better at what we do. I am also certain that this gives us an edge on our competition!

— Mark & Cindy Hall, HomePro Inspections of the Keys, Inc.

Great customer service

“I am new at home inspection and I would truly recommend this to everybody I speak to. No I am not getting paid for doing this, I just want to let people know that is well organized and very user friendly. Thank you Ariel and Bryan for all of your assistance. Excellent customer service skills you both have. I have nothing to compare this software to from others, however, I know great customer service skills and Horizon has it. Thank you both again for making this and easy transition.”

— Shane Bowman, Home Inspection Reporting Software User

Unbelievable features

“The inspection reports are excellent! Being able to add Site Info and Appliance ancillary sections to my report is a bonus. Picture management, resizing and the report storage feature is unbelievable.”

— Steve Molnar, Home Inspector

Expect to talk to a real person

“Customer support has been second to none. The Horizon team always makes me feel like they have time to listen to my concerns and take the time to walk me through the solutions. Expect to talk to a real person when you need help from customer service or technical service!”

— Paul Picard, Home Inspector

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