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Horizon REPORT WRITING FEATURES

Report input

  • Input is fast, flexible and convenient
  • Customizable database with over 6000 items
    • Add items
    • Hide items
    • Add any of 1,700 color diagrams from Illustrated Home (add once and they always appear) — $219 value
  • Work the way you want
    • Phone, tablet, laptop, PC
    • Web, mobile app, Windows
    • Online or off-line — no internet needed
  • Photo Gallery — photos guide your report-writing process
  • Power Search save time — no navigation, drilling down
  • Speed Write — auto advance saves time
  • Required Items — don’t miss anything
  • Templates — multiple entries in one click
  • Set items to auto-appear in every report
  • Customize database on the fly with a single click
  • Horizon remembers custom notes and auto-completes thereafter

Report output

  • Professional looking PDF reports — make you look good
  • Simple, easy-to-understand reports — clients and agents love them
  • Custom title page, tagline, footer, etc.
    • Include logos, images, credentials, etc.
    • Optional QR code
  • Illustrations, technical articles and defect implications added for you — leverage massive Carson Dunlop knowledge-base and illustrations library
  • Include cover letter, contract, summary, if you want
    • Summary automatically generated for you
    • Create multiple versions
    • Customize title
  • Auto-numbering of recommendations and/or photos

Photos

  • Unused photos auto-archived for you
  • Auto-numbering of photos
  • Auto-captioning of photos
  • Photo editing and annotation

Add-ons

  • Include ancillary reports — swimming pool, radon, termite, etc.
    • Over 30 ancillary reports available
    • Add specialty services to your business
  • Attach PDF or JPEG appendices to report
    • Forms, papers, articles, etc.
  • Include 500-page Home Reference e-Book as a reference for clients — $59 value
    • Includes Maintenance Guide
    • Includes Lifecycles and Costs Guide
  • Auto-include links to other information — articles, white papers, websites, etc.

Report Delivery

  • Send different versions of reports to different people
    • Full report
    • Summary only
    • Recommendations only
    • No photos or illustrations, etc.
  • Send report to client and agent in a single click
    • Plain text email with a link to online PDF
    • Tells you if email did not get through
  • Horizon tells you who opened the report and when
  • Update and revise reports
    • Create multiple versions
    • All versions retained and stored in same spot
  • Commercial version available
  • Tarion new construction version available (Ontario inspectors)

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Horizon SCHEDULING FEATURES

Flexible setup

  • Set typical report duration
  • Multiple contracts, cover letters, etc.
  • Multiple confirmation email and report delivery email wordings
  • Customize work orders — add fields
  • Inspection types and fees, with tax calculator
    • Include discounts, travel fees, etc.
    • Show inspection fee on contract, or not
  • Display multiple fees and total fees on invoice
  • Input cities and towns you work in — no typing each time

Keep out of trouble

  • ‘Double booking’ alert
  • ‘Inspected the home before’ alert
  • Google auto-completes addresses
    • Saves time
    • Avoids inconsistency (Road vs Rd, for example)

Powerful online booking

  • On your website
  • Real-time booking — not a request/email system
  • AgentBook app for agents

Daily schedule

  • Shows everything at a glance
  • Inspections and appointments
  • Tentative, confirmed, contract accepted, paid, etc.
  • Tracks progress of inspection and report
  • Book new inspection from scheduler
    • Auto-records Inspector date and time
  • Move inspections
  • Check work order
  • Check report progress
  • Displays online bookings (auto added to schedule)
  • Shows
    • Number of inspections scheduled for that day
    • Number of inspections booked that day
  • Weekly and monthly views as well

Interactive mapping

  • Shows location of each inspection
  • Shows Inspector for each inspection
  • Shows travel time and distance between inspections

Real estate agent features

  • Agent name auto-completes
  • Agent history displayed on work order
    • See how many times they have worked with you
    • See last client, inspection address, date and time they worked with you
    • Show that you remember them and they are important to you

Flexible email confirmation

  • Can include link to contract
    • Clients can accept online
  • Can include link to invoice
    • Clients can pay online

Work order data auto-populates (saves double entry of data)

  • Confirmation email, report delivery email
  • Contract
  • Report
  • Cover letter
  • Invoice/receipt

Email bounce back alert

  • Warns you if emails did not get through

Logging — automatic

  • Who booked the inspection in the inspection company?
  • Who moved the inspection?
  • Who accepted the contract? When?
  • What contract wording was accepted?

Callback history

  • Full interface to record and create reports on inspection callbacks

Multi Inspector firms

  • Manage inspectors
  • Manage administrative staff
  • Set different permission levels
  • Quality assurance capabilities
    • E.g. review reports remotely before they go to clients
    • Verify reports go out on time — at a glance
  • Interactive mapping with “Who’s Closest” feature helps optimize the schedule

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Horizon MOBILE APP FEATURES

  • Android and iOS (Apple) versions
  • Included free
  • Auto updates to the main database
  • Powerful Search — no need to navigate
  • Speed Write — enter all required items from one dynamic screen
  • Put your Title Page Photo on your report in one click
  • Photos auto-appear in right place in report
    • add highlights to photos
  • Dictate or type report notes on the fly
  • Use as field data collection tool or write entire report
  • View report preview
  • View work order
  • Get paid on site through Horizon Mobile

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Horizon Marketing Features

Horizon Marketer

  • High-quality HTML emails
    • Your branding
    • Our templates or your own
    • Includes recipient’s name
    • Can include inspector’s name
    • Customize subject line
    • Include videos and links
  • Send automatically to
    • Clients
    • Agents
    • Inspectors
    • Service providers
  • Send any time
    • Before or after inspections
  • Send to specific inspection types
    • Buyer’s inspection
    • Seller’s inspection, etc.
  • Unlimited number of messages
    • Avoid scheduling misunderstandings
    • Stay in touch with clients
    • Build agent relationships
    • Offer ancillary services
    • Offer follow-up inspections
    • Reduce liability
    • Set it and forget it
    • Sample email topics
    • Confirmation of inspection appointment to client/agent/Inspector
    • Confirmation of specialty service appointment to clients/agents/Inspector/service provider
    • reminder to Inspector to pick up radon monitor
    • 24-hour reminder before inspection (2 hours before inspection, etc.)
    • Thank you/receipt for payment
    • Thank you for contract acceptance
    • Post inspection thank you to client/agent
    • Request for review — Google, Facebook, Yelp etc.
    • To clients/agent
    • Cancellation confirmation to clients/agents/Inspector
    • RecallChek report reminder
    • Offer AgentBook to agent
    • Action List reminder to clients/agent
    • Offer continuing education sessions to agents
    • Reminders about home setup and maintenance
    • Reminder for client to complete report recommendations
    • Offer to provide free technical support
    • Offer ancillary services — pool, mold, termite, asbestos, sewer video scan, well, septic, etc.
    • Offer move-in services, alarm services, home warranty, concierge services, etc.
    • Offer one-year follow-up inspection

Real estate agent database

  • By company
  • By agent
  • Export to Excel for marketing — mailings, etc.

Real estate agent reports

  • Who has used you for the first time this month?
  • Who has stopped using you?
  • Total usage report —
    • All agents with contact information
    • Usage history year by year

Action List

  • For client & agents
  • Form to create list of items to ask sellers to fix
  • Helps agents/buyers create repair addendum/amendment to offer
  • Huge time saver
  • Includes editable data and photos from report
    • But not a home inspection report!
  • Can ask for repair, replacement, price reduction, etc.
  • Can use report wording or customize
  • Can include photo or not
  • Produces PDF report
  • Dollars totalled at bottom

AgentBook — one-to-one app for agents

  • Agent can book inspection in 10 seconds
  • Your app on their phone!
    • Connects you to agent
  • Personalized display shows agent’s name
  • Have your calendar at your fingertips
    • Connects to your scheduler — real-time booking
  • Tap a time to select
  • Submit — done!
  • Can add a note
  • You and agent receive confirming email
  • Your Schedule updates automatically
  • Inspector tool as well
  • Book inspections while you’re in the field
  • Set yourself up as an agent
  • Have your calendar your fingertips
  • See your next availability instantly
  • Book an inspection while you’re on the phone
  • Simple, fast, convenient

Connect to other service providers

  • APIs set up to connect Horizon to service providers
  • Convenient for you
    • Guardian Financial — online credit card payment processing
    • RecallChek — send report on equipment and appliance recalls
    • HomeBinder — home management system
    • Listen360 — powerful client survey tool
    • Google Calendar — calendar integration with Horizon

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Horizon Training and Support Features

  • Free 1 to 1 personalized training
    • 2 ½ hours (one or two sessions — your preference)
    • Get full value from Horizon
    • Set up to work for you
    • Take advantage of advanced features
  • Tutorials and videos at your fingertips
  • Free monthly webinars
  • Free support when you need it, how you need it
    • Operating questions
    • Learn to use advanced features
    • New feature requests

Insight

  • In-field reference app
  • More than 13,500 images at your fingertips
  • What to look for
  • How to report it
  • $180 per year value
  • Free with Horizon

Get started with Horizon Inspection Software

Start my free trial

Or speak to our experienced team on how Horizon can help you

BUY NOW or call us at 866-303-7999

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