Carson Dunlop leadership team

Driven by passion for the home inspection profession, our team is focused on helping our clients — homeowners, students and home inspectors — to reach their goals and benefit from Carson Dunlop’s depth of experience and knowledge.

 

Alan Carson headshot

ALAN CARSON

President

Alan Carson co-founded Carson Dunlop with Bob Dunlop in 1978 and has focused on the home inspection profession since then. Alan has a Bachelor of Science degree — General Science and Business from the University of Waterloo. Alan is a Past President of the American Society of Home Inspectors and the Ontario Association of Home Inspectors.

He has been active in many roles in the profession. He is the author or co-author of Carson Dunlop’s Home Inspection Training Program, the Home Reference Book, the Illustrated Home and the Technical Reference Guide. He was an Ernst & Young Entrepreneur of the Year finalist in 2017.

Sal Folino headshot

Sal Folino

Home Inspection Manager

Sal has been with Carson Dunlop since 2011. In addition to performing home inspections, he is responsible for the development and implementation of standards and policies and supporting 15 Carson Dunlop inspectors. He also handles customer service issues including callbacks.

Sal graduated from Ryerson University in 1992 with a Bachelor of Engineering degree (Mechanical). He brought to Carson Dunlop his considerable experience managing technical teams both large and small, providing direction, training and support.

Robert Ho Headshot

Robert Ho

Vice President of Education

Robert joined Carson Dunlop in 2012, bringing 20 years of banking experience including senior management roles to the company. Robert completed the rigorous Carson Dunlop Home Inspection Training Program, building on a strong educational background.

Robert has a Bachelor of Arts degree (BA) from University of Western Ontario, is a Chartered Financial Planner (CFP) and an Accredited Mortgage Professional (AMP). Robert has an MBA (Master of Business Administration) from Dalhousie University.

Adrian Key headshot

Adrian Key

Controller

Adrian Key joined Carson Dunlop as Controller in the spring of 2008 bringing with him over 17 years of experience as an Accounting Manager and Controller in several industries, including commercial printing and resort clubs.

Adrian is not only responsible for overseeing the day-to-day operations of the accounting department and managing the staff, but also drives the financial and business reporting of Carson Dunlop for all levels of management. Adrian also plays a key role on the executive team, bringing both strategic thinking and financial responsibility to the leadership group.

Adrian graduated with Honours from George Brown College with a 3-year Business Administration Accounting diploma and is a fourth level Chartered General Accountant with the Ontario chapter.

Charolette Dove headshot

Charlotte Dove

Director — Operations and Client Care

Charlotte has been with the company since 2009. Charlotte oversees the Home Inspection division providing support to the office and field staff in a number of different capacities. She also plays a large role in the development of the home inspection business, as well as overseeing policy and procedures changes. Charlotte has worked in customer service and training capacities for over 15 years, including Fidelity Investments. Charlotte attended Ryerson University for Radio and Television Arts before determining that she wanted to work in business management.

Her passion is developing her staff to move on to great positions in the company.  She is also passionate about growing Carson Dunlop by immersing herself in the real estate industry and developing great products and services that help our clients make the largest investment of their life.

John Kwasnik Headshot

John KWASNIK

Director of Inspection Software

John has led the Horizon software team since its inception in 2005, participating in all aspects including product development, sales, support and training. John had spent the previous 5 years at Carson Dunlop in the IT department as a programmer and network manager.

John’s diplomas are in Medical Laboratory Technology from Mohawk College, and Computer Programming and Computer Networking from the Computer Institute of Technology. He has earned a Certified Sales Associate designation from the Canadian Professional Sales Association.

Barb Hopper Headshot

Barb Hopper

Vice President of Operations

Barb has spent the bulk of her career working with entrepreneurs to help them streamline and grow their businesses through a combination of strategic, operational and financial initiatives. She is a CPA and completed an MBA.

She joined Carson Dunlop in October 2017 as a consultant where she reviewed our business processes and identify opportunities to improve effectiveness across the company.

In March 2018, Barb took on a permanent role of VP, Operations where she is responsible for helping us establish and implement our business strategies, ensuring alignment across the company, to support Carson Dunlop’s growth plans.

 

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