Welcome to the May edition of the Network News!

Hello Everyone!

Between driving to inspections and stopping at Tim Horton’s for another coffee, you need a break. So pull your head out of that crawl space and enjoy this month’s issue of Network News.

I’m sure all of you are anticipating a busy spring season of inspections and we would like to make sure you are all equipped with the necessary tools. One feature business article this month will help prepare you to anticipate and deal with difficult questions before they get too difficult to handle.

We would also like to share another article that will fuel your ideas and knowledge. With the heat from this article on oil burners you’ll be sure to learn something new or just brush up on your oil heating knowledge.

You can also check out our second article on estimating the square footage of a sloped roof, to see how close your estimating skills are!

In this month’s photo corner we have a submission from Dennis Sluys, of Sureway Home Inspections in Hamilton, Ontario. This photo brings new meaning to the phrase “needing to vent”.

Thank you Dennis and a round of applause also goes out to Kari Shastri, of Eagle Home Inspection in Toronto Ontario, for last months winning photo entry.

So whether you’re on the roof or tackling an inspection from the ground up we hope you enjoy this month’s Network News. Have a wonderful spring!

As always, we’re happy to hear from you, and I can be reached at 1-800-268-7070 ext 232 or by email at carrieann@carsondunlop.com.

Sincerely,

Carrie-Ann Methe
Customer Service Coordinator
Carson Dunlop & Associates
800-268-7070
carrieann@carsondunlop.com

Technical Articles

Technical Article #1 - Oil Burners

Oil and natural gas are the most common fossil fuels used for heating the home today. While gas burners are easy to understand, not everybody can visualize how oil burners operate. Read more... 

Technical Article #2 - Estimating the square footage of a sloped roof

While not a requirement of the Standards of Practice, there are many inspectors who provide very rough estimates of major costs that a home purchaser may be facing. Re-shingling is one of the more common costs. In order to make an educated estimate of the cost, though, you’ll have to make an educated guess of the size of the roof. Read More...

Building Your Business

The law of six!

Objections are a normal and unavoidable part of any sales discussion yet most of us sit back fearfully waiting for our prospects to bring up a dreaded objection. People today are skeptical about making buying decisions because they are overwhelmed with sales offerings by poor sales types. As a result, we all have a right to be cautious and very careful with our time and money when trying to make a good buying decision.

We need to be prepared to accept and embrace that objections are a healthy part of the sales process. If someone doesn’t want to do business with you, chances are there is a reason for it. There is a good chance you could have overcome it if you were properly prepared. If someone has an objection to something you have said, it means they are listening to what you have to offer and you have succeeded in making an emotional connection with that person.

Here is a tip! Rather than waiting to handle the objections when the prospect brings them up, why not anticipate what they are beforehand. This way you can proactively address them on your own terms rather than being reactive and perhaps even defensive by waiting until the prospect brings them up.
This month we will explore “the law of six” and how you can better prepare yourself to deal with those difficult questions before they become more difficult!

Shawn Carr, P.Eng
VP-Education
Carson Dunlop

Click here to view article.

To learn more on other advertising strategies and methods, please refer to “Building Your Home Inspection Business – A guide to marketing, sales, advertising, and public relations".

To order this book, call us at 1-800-268-7070 ext 251 or email us at education@carsondunlop.com.

Success Breeds Success

Part of Carson Dunlop’s commitment to every Home Reference Book user is to ensure a quality report for you to use in your business along with providing as many business and marketing solutions to you as possible. It is always a good feeling when we have the pleasure of welcoming new Home Reference Book users that have put their trust in that commitment. It is my pleasure to announce the following new Home Reference Book users to our Network:

• Steve Molnar, Ontario
• Craig Berry, Ontario
• Tom Miller, Ontario
  

"This was the first time that I have ever seen a basement vented with a bathroom vent. Not to mention the fact that it was hung sideways from a joist, vented through the centre of a pane of glass of the basement window, and with a piece of downspout piping used on the end of the vent pipe!"

One could also not overlook the taped electrical connection and improper wire used. It was not even for a bathroom, it was in an unfinished basement!"

Dennis Sluys
Sureway Home Inspections
Phone - 905-977-7799
email - sureway@quickclic.net
www.surewayinspections.com